1. Shipping Methods

Zafira Lux offers several shipping options to ensure our products reach you in the best condition:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Overnight Shipping: Next business day

2. Shipping Charges

Shipping charges are calculated based on the total weight of your order, the shipping method selected, and the destination. Charges will be displayed at checkout.

3. International Shipping

We ship internationally! Please note that international orders may be subject to import duties and taxes, which are the buyer's responsibility. Delivery times may vary.

4. Order Processing

All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your order through our website or the carrier's website.

6. Shipping Delays

In the event of a shipping delay, we will notify you as soon as possible and provide an updated delivery estimate.

7. Lost or Damaged Items

If your order is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and, if necessary, replace the item.

8. Returns and Exchanges

Please refer to our Returns and Exchanges Policy for detailed information on how to return or exchange an item.

9. Contact Us

If you have any questions about our shipping policy, please contact our customer service team at [email protected].